Terms of Service

These Terms of Service apply to the AI consulting and technology services offered by RAYNE ENTERPRISES LTD, located at 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF, and registered under number 12652290 (“Company”).

1. General Clauses

• These Terms apply to all AI consulting and technology services (“Services”) offered by the Company.
• They do not apply to other promotions or agreements unless specifically stated.
• By using our Services, you agree to these Terms and to all decisions made by the Company to ensure smooth delivery.
• If any provision is void or unenforceable, the remaining provisions will still apply.
• The Company may amend these Terms at any time, without prior notice.

2. Services

The Company provides AI-powered marketing and sales automation through its proprietary Train Automate Grow (T.A.G) AI Agents and related frameworks.

Services may include:

• AI Agent Implementation – Deployment of T.A.G AI Agents to manage leads and customer inquiries 24/7.
• Enterprise Solutions – Custom AI agents designed around your workflows, data, and business goals.
• Service Tiers – Options include Do It Yourself, Done For You, and Done With You packages.

Specific details, deliverables, and scope of your Services will be outlined in a separate Statement of Work or client agreement.

3. Fees and Payment

• Fees are charged according to your selected service tier agreement.
• No payment is required to review these Terms of Service.
• Taxes will be added as required by law.
• All fees are exclusive of taxes, unless otherwise stated.

4. Client Responsibilities

• Provide all necessary data, system access, and cooperation for effective service delivery.
• Ensure accuracy and legality of all data provided.
• Follow applicable rules of conduct of the Company.

5. Rights of the Company

• The Company may suspend or terminate Services if Terms are violated.
• The Company may modify Services or tiers if circumstances make original terms unreasonable.
• In cases of suspected violations, fraud, or abuse, the Company may suspend Services and system access.

6. Privacy

• You must provide accurate, truthful, and up-to-date personal and business data.
• The Company may use this data to deliver Services and share it with third-party subprocessors, in accordance with our Privacy Policy.

7. Information, Complaints, and Questions

• Complaints or questions may be sent to office@rayneai.com.
• The Company aims to respond within 10 working days.
• These Terms and additional information are available at www.rayneai.com.

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